FAQS
Frequently Asked Questions (FAQs)
β What is Hola Vape?
Hola Vape is your trusted online destination for high-quality disposable vapes and e-cigarettes at competitive wholesale prices. We offer a wide selection of premium brands, fast shipping, and outstanding customer support.
π How long does shipping take?
Most orders are processed within 24β48 hours after payment. Delivery times depend on your location and shipping method:
- USA & Canada: 4β8 business days
- Europe & UK: 5β10 business days
- Rest of the world: 7β15 business days
Tracking details are provided via email once your order ships.
π³ What payment methods do you accept?
We currently accept:
- PayPal
- Bank transfer (T/T)
- Cryptocurrency (USDT/TRC20)
If you’re placing a wholesale order, contact us for secure payment options and discounts.
π¦ Is there a minimum order quantity (MOQ)?
We welcome all customers β from casual vapers to bulk buyers! While thereβs no MOQ for retail orders, wholesale pricing may require a minimum quantity. Contact us for details.
β Are the vapes you sell authentic?
Yes, 100%. We source all our products directly from certified manufacturers and authorized distributors. Every item on Hola Vape is genuine, sealed, and quality-checked.
π Do you ship internationally?
Yes! We ship to most countries worldwide. If you’re unsure whether we can deliver to your location, feel free to contact our support team before placing your order.
π Can I return or exchange my order?
Due to the nature of vaping products, we can only accept returns for unopened, unused items within 7 days of delivery. If your item arrives damaged or defective, contact us immediately β we’ll make it right.
π© How can I contact you?
You can reach us anytime via:
- Email: [email protected]
- Live Chat: Available on the bottom-right of our site
- Contact Form: Click here
We usually respond within a few hours during business days.